Be the first face our guests meet. You will welcome arrivals, run check-in and check-out and keep the front desk calm and friendly. About the employer A 62-suite heritage boutique hotel in the heart of Beyoğlu, known for its Art Nouveau lobby and rooftop restaurant. Open all year with a strong European and Gulf guest mix. What you will do - Welcome and register guests, handle payments and room changes - Answer questions about the hotel, the city and local transport - Resolve guest complaints politely and escalate when needed - Coordinate with housekeeping and reservations on room status - Prepare the daily arrivals and departures reports
Requirements
- At least one year at a hotel front desk - Good English; a second language (German, Russian, French) is a strong plus - Experience with a hotel PMS such as Opera or Protel - Willing to work rotating shifts, weekends and holidays - Neat appearance and a service mindset
Benefits
- Competitive monthly salary, paid on time - Meals during shifts - Staff shuttle service - Private health insurance after probation - Career development within the hotel group